jagobetting Platform Privacy Notice

This page describes what we collect when you use jagobetting and how we keep that data protected. We take privacy seriously and work to be transparent about our practices. When you create an account, deposit funds, place a bet on Liga 1 or Piala AFF, or play a live-dealer game like Dragon Tiger, we collect information necessary to verify your identity, process your payment, and comply with local law.

Our commitment at jagobetting is to process your data fairly, store it securely, and share it only with third parties who help us run our platform. We do not sell your personal information to marketing companies. We do not share your betting history or financial data with unrelated parties. This notice explains what we do collect, how we use it, and what rights you have over your information.

Our services are available only where local law permits. We operate under jurisdiction-restricted access policies and comply with data protection rules in the regions where we operate.

What We Collect on jagobetting

We collect data in three categories: identification information, transaction data, and behavioural data. Each serves a specific purpose in running jagobetting and keeping our platform compliant with local law.

Identification information

When you open an account on jagobetting, we ask for your email address, full name, date of birth, and phone number. We also request a copy of a government ID (e.g. passport or national ID card) and proof of address (e.g. utility bill or rental agreement). This information is mandatory for account verification and compliance with anti-money-laundering regulations across our supported jurisdictions.

We store this information securely on our servers. Our servers may sit outside your jurisdiction, but we apply the same data protection standards regardless of physical location. We do not share your identification documents with third parties unless required by law or a regulatory authority.

Transaction data

We collect details about every deposit and withdrawal you make on jagobetting. This includes the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, the date, and the outcome (approved or declined). We also record every bet you place, every game session, and every payout. This data helps us detect fraud, process disputes, and maintain accurate account records.

Behavioural and technical data

We collect technical data about how you interact with jagobetting, including your IP address, browser type, device model, and pages visited. We use cookies and similar trackers to remember your login session and improve our platform's performance. This data helps us detect suspicious activity (e.g. account takeover attempts) and optimise the jagobetting user experience.

Cookies

We use session cookies to keep you logged in on jagobetting. We do not use advertising cookies or third-party tracking cookies.

IP address

We log your IP to detect fraudulent activity and verify your geographic location for compliance with jurisdiction rules.

Device information

We note your device type and browser to troubleshoot technical issues and optimise jagobetting's mobile and desktop interfaces.

Our Data Protection Policy and Your Rights

How we use your data

We use your data to: operate jagobetting (process payments, settle bets, manage accounts); verify your identity and prevent fraud; comply with legal and regulatory obligations (anti-money-laundering checks, tax reporting); and improve our platform (analyse user behaviour, fix bugs, develop new features). We do not use your data for marketing purposes without your explicit consent. During periods like Idul Fitri, Idul Adha, or Imlek when our platform may see increased traffic, we use aggregated data to monitor system performance.

Third-party processors

We share your data with trusted third parties who help us run jagobetting. These include: payment processors (who handle DANA, e-wallet, mobile banking, local payment, and bank transfers); identity verification services (who confirm your documents); and cloud hosting providers (who store our data securely). Each third party is bound by a data processing agreement and must follow our privacy standards. We do not share your data with marketing firms, data brokers, or unrelated gambling operators.

Your rights regarding your data

• Right to access: You can request a copy of all data we hold about you on jagobetting. Contact our support team with your account details.
• Right to correct: If your identification information on jagobetting is inaccurate, you can ask us to update it (e.g. change your address or phone number).
• Right to delete: Once your jagobetting account is closed and no transactions are pending, you can request deletion of your data after a retention period (typically one year for compliance purposes).
• Right to data portability: You can request that we provide your transaction history in a standard format suitable for transfer to another service.

Data retention

We retain your identification data for the lifetime of your jagobetting account plus one year after closure (for regulatory audit purposes). Transaction records are retained for a minimum of seven years to comply with financial and tax regulations across our supported jurisdictions (Jakarta, Surabaya, Bandung, Medan, and others where we operate). Technical logs (IP addresses, cookies) are typically retained for 90 days unless a dispute or fraud investigation is ongoing.

Contact and complaints

If you have questions about our privacy practices on jagobetting, contact our support team via email or the in-platform support form. If you believe we have violated your data rights, you can submit a formal complaint to our data protection officer. You also have the right to lodge a complaint with your local data protection authority if you believe our practices violate applicable law in your jurisdiction.

We update this privacy notice periodically to reflect changes in our practices or legal requirements. Material changes will be notified via email to your jagobetting account address. Continued use of jagobetting after such notice constitutes your acceptance of the updated terms.